Portal Home > Knowledgebase > Managing Email

• What settings are required to set up email service in my Email Software or Smart Device?

  When setting up a an email addresses in your email software e.g. MS Outlook, Mozilla Thunderbird or Smart Device such as an iPhone or iPad etc. the...

• How can I access settings for my domains spam/virus filtering service?

  Login to your cPanel at www.yourdomain.ie/cpanel and in the Email section of your cpanel you will find the Spam/Virus filtering section. (N.B....

• How can I access Webmail?

  CPanel users can access their Webmail by typing the Web address http://www.domain.ie/webmail into a Web Browser e.g. Google Chrome (N.B. replace...

• How do I configure and manage the ASSP spam/virus filtering service, is there a user guide?

  You will find all the information you require to configure and manage the ASSP spam/virus filtering service in the the user guide, VIEW HERE (pdf).

• How do I set up SMTP authentication in my mail client (mail software package e.g. MS Outlook).

  Instructions on how to enable SMTP Authentication in mail clients such as MS Outlook, Windows Mail, Entrourage etc. is available in the downloads...

• Is there a limit to the amount of mail that can be stored in a mailbox?

  On our cPanel servers the only limit to the amount of mail that can be stored is the storage limit of the hosting plan. So if the hosting plan has...

• Is there a limit to the file size (MB) that can be attached to an email?

  There is no limit to the size of the file (MB) that can be attached and sent in an email. However the sending of mails with large file attachments...

• What makes the Spam filtering service so effective?

  ASSP (Anti Spam Smtp Proxy) is installed on Storm Web servers to effectively combat spam. ASSP includes RBL, Bayesian filter, HELO, SPF, PTR, MX...