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• Can I install an SSL cert on an add on domain?

  No. An SSL cert requires a dedicated IP address and a dedicated IP address can only be installed on the main domain of a cPanel account and not on...

• Can you recommend FTP software to upload site files?

  The free to download and use Filezilla FTP software is probably one of the best FTP software programmes available. The fact it is totally free to...

• Developing Wordpress with a Temporary URL

  There are a few cases where you might need use a temporary URL to access your Wordpress site so you need to go in and change site_url and home in...

• How can I check the visitor numbers to my Websites?

  The popular and reliable AWStats software is installed for each hosted domain and Website allowing site owners and managers to view and analyse...

• How can I easily install Wordpress, Joomla, PHPBB, Magento etc.?

  In the Site Software section of each hosting Control Panel (cPanel) applications such as Wordpress, Joomla etc. can be installed in seconds with a...

• How can I login to my hosting Control Panel?

  Customer Hosting Control Panels can be accessed via each customers Storm Web Account. Once logged in go to the My Services section and click into...

• How should I maintain a Content Managed Website?

  The majority of Websites are now content managed using popular Web applications such as Wordpress, Drupal, Modx, Joomla etc. As with all software...

• I don't have FTP software, how can I upload my files?

  With a cPanel hosting control panel then you can use the built in File Manager to upload files to your Webspace. The File Manager is quick and easy...

• I want to use a Web form on my Website. Can you recommend a script to email the form results?

  Yes we can recommend the script available from www.tectite.com. Help file links are available from within the script itself. Installation 1. Add...

• Into what directory do I upload my Website files?

  Ater logging into your Home Directory via FTP or using the cPanel File Manager you will see a list of directories. The directory to upload your...

• What PHP version is currently installed?

  Version 5.x is currently installed on all cPanel servers. The exact version is detailed in the left column of each hosting control panel (cPanel)....

• Where can I access the hosting Control Panel (cPanel) user guide.

  Each user cPanel contains video tutorials, links to the user manual and support requests can also be submitted as required. Help and advice is...