Knowledge Base

Each user cPanel contains video tutorials, links to the user manual and support requests can also be submitted as required. Help and advice is never too far away! H-Sphere users can access the user guide from the link top of the control panel page and submit support requests from the Support section.

Version 5.x is currently installed on all cPanel servers. The exact version is detailed in the left column of each hosting control panel (cPanel). The servers PHP configuration can also be accessed from the left column of the cPanel. If you require a particular version please contact [email protected] with your requirements. For H-Sphere users the […]

Ater logging into your Home Directory via FTP or using the cPanel File Manager you will see a list of directories. The directory to upload your files into when using cPanel is public_html (Web Root). If you have additional domains the directories for these domains are also inside the  public_html directory. When using H-Sphere you […]

Yes we can recommend the script available from www.tectite.com. Help file links are available from within the script itself. Installation 1. Add your Web form etc. to your Web page 2. Ensure the form action is set as follows 3. Add the following code to your Web form entering the relevant data in the form […]

With a cPanel hosting control panel then you can use the built in File Manager to upload files to your Webspace. The File Manager is quick and easy to use and once you login to your cPanel (www.domain.ie/cpanel, replace domain.ie with your domain name) you will find it in the Files -> File Manager section. […]

The majority of Websites are now content managed using popular Web applications such as WordPress, Drupal, Modx, Joomla etc. As with all software it is important to keep it updated with the latest security patches, version updgrades and to keep plugins, themes, templates etc. updated also. This helps reduce the threat of the Web application […]

Customer Hosting Control Panels can be accessed via each customers Storm Web Account. Once logged in go to the My Services section and click into the relevant hosting service by clicking the icon with the green arrow and you will see the access buttons/links. Login here www.stormweb.ie/account. Alternatively if you have a cPanel hosting account […]

In the Site Software section of each hosting Control Panel (cPanel) applications such as WordPress, Joomla etc. can be installed in seconds with a few clicks of the mouse. The installations also include the setup of the MySQL database. Not only that but when newer versions of your installations become available you can be automatically […]

The popular and reliable AWStats software is installed for each hosted domain and Website allowing site owners and managers to view and analyse visitor traffic whenever required. AWStats can be accessed from the hosting control panel (cPanel). Webmasters can also add the popular Google Analytics to sites for further analysis.

There are a few cases where you might need use a temporary URL to access your WordPress site so you need to go in and change site_url and home in the WordPress database i.e. Your domain isn’t resovling to your hosting account yet so you need to use the temporary cPanel URL You can’t log […]